Word-of-mouth analysis TrustYou has begun providing ‘response AI,’ a new function for accommodation to generate responses to word-of-mouths from guests automatically. It is designed for accommodation staff to reduce workloads and to improve guest satisfaction.
The generative AI texts help word-of-mouth posters reduce waiting time for receiving a response. According to TrustYou, hours of operation to create responses can be reduced by 75%,
